SOLVED Email Alerts Not Working with Microsoft Teams "@teams.ms" Addresses

[wlcommunityusers]

Hi,

We have teams over here and that is a dedicated email address which Microsoft Teams gives you.

You get some crazy number followed by @ teams.ms

Now when I set up the alerts to go to the @teams.ms one no emails came out.

If I use test@adress.com it works

Do you know if anything is checked in your software for .com or the ms one should work.

[can.sahin-wlsdmteam]

@wlcommunityusers

Hi,

You can add below email as below. Please find the attached and below screen capture.

Kind Regards…

[can.sahin-wlsdmteam]

@wlcommunityusers

Hi,

Could you please send us the configuration information you have input so that we can reproduce the error you received?

Best Regards.

[wlcommunityusers]

@can-sahin-wlsdmteam

Hi,

The configuration is as follows.

[can.sahin-wlsdmteam]

@wlcommunityusers

Hi,

Please send “Configuration > WLSDM System Settings > mail.account (TAB)” screen capture also.

Regards…

[wlcommunityusers]

@can-sahin-wlsdmteam

[can.sahin-wlsdmteam]

@wlcommunityusers

Hi,

We are unable to see “@teams.ms” additions. Please indicate the error more clearly and provide us WLSDM logs if any error exists.

Normally, you can add whatever email address to “mail.alarm.recepient.to” property. Please take below screen capture as reference.

Kind Regards…

[wlcommunityusers]

@can-sahin-wlsdmteam
Hi,

Yes you will have to use your own teams email, i.e if you use Teams then click on teams and get the email address.

It ends in mycompanyuniqueidonmicrosoft.com@adressteams.ms - Invalid hiding the digits, as I can’t let you spam this inbox.

Thanks

[can.sahin-wlsdmteam]

@wlcommunityusers

Hi,

You can add below email as below. Please find the attached and below screen capture.

Kind Regards…

[wlcommunityusers]

@can-sahin-wlsdmteam
Hi,

Yes I did, but it stopped sending any emails out to myself when I added the ms one.

This is why I ask does your software check for only emails ending in .com ?

[can.sahin-wlsdmteam]

@wlcommunityusers

Hi,

No, there is limitation on this. Please share the complete WLSDM logs to investigate further.

Kind Regards…

[wlcommunityusers]

@can-sahin-wlsdmteam

Thanks I will check with our guys here on the email.