Navigation

    Best APM Solution for Oracle WebLogic Server & FMW Product Family
    • Register
    • Login
    • Search
    • Recent
    • Tags
    • Download
    1. Home
    2. Recent
    Log in to post
    • All categories
    • All Topics
    • New Topics
    • Watched Topics
    • Unreplied Topics
    • J

      WebLogic Diagnostic Archive Bug
      General Support & Troubleshooting • • jeba

      11
      0
      Votes
      11
      Posts
      5322
      Views

      ?

      @ozhana

      Hi,

      Are you sure all access and diagnostic logs are backuped?

      Which WLSDM version are you using?

      Kindly, please send reply at [email protected] email address.

      Regards.

    • V

      Health Dashboard for Weblogic 12
      General Support & Troubleshooting • health dashboard weblogic 12 • • Vivek Garg

      2
      0
      Votes
      2
      Posts
      1481
      Views

      wlsdmsupport

      Hi Vivek;
      Actually 11g and 12c offers same health dashboard. Something is wrong about your 12c WebLogic environment.
      Could you please zip $domain_home/WLSDM/logs folder and attach screen capture to support (at) wlsdm.com email.
      Regards…

    • JVM System Resources and GarbageCollection dashboards does not show JMX values
      General Support & Troubleshooting • oracle jmx weblogic garbagecollecti jvm • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1466
      Views

      wlsdmsupport

      Hi,

      Today we have worked on SOA-11g environment. JVM Resources Page and GarbageCollection Page problem has been resolved.

      Please do the following when you face such a problem in another domain.

      Kind Regards…

      Backup startWeblogic.sh file of the domain

      Add the “-Djavax.management.builder.initial=weblogic.management.jmx.mbeanserver.WLSMBeanServerBuilder” parameter to JAVA_OPTIONS in the file

      JXM.Values.JVM.Resources.Dashborad.jpg

    • getting error when saving all monitoring setting
      General Support & Troubleshooting • parseexception • • asutosh

      3
      0
      Votes
      3
      Posts
      1384
      Views

      wlsdmsupport

      @asutosh said:

      i have installed the WLSDM and set the java option as well. WLSDM console and agent loaded successfully.

      But i am getting error when saving all monitoring setting

      ####<13-Mar-2018 13:50:16 GMT><Unparseable date: “-- 23:59:59”

      java.text.ParseException: Unparseable date: “-- 23:59:59”
      at java.text.DateFormat.parse(DateFormat.java:366)
      at com.wlsdm.J.F.H(Unknown Source)
      at com.wlsdm.J.D.hasLicense(Unknown Source)
      at com.wlsdm.H.a$_A.run(Unknown Source)
      at java.lang.Thread.run(Thread.java:748)

      Please suggest how can we fix this

      Hi,
      wlsdm.log is available in $DOMAIN_HOME/WLSDM/logs folder. Just zip the whole folder and upload it. We will help you by investigating the real problem.
      Regards…

    • wlcommunityusers

      While analyzing the dumps getting error whereas wlsdm agent is installed and running
      General Support & Troubleshooting • weblogic wlsdm threaddump • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      2148
      Views

      wlsdmsupport

      Hi,

      “Thread Dump Analyzer” requires to full thread dump for analyzing.

      Normally WLSDM gets a full thread dump. But if there is an exception, like in your case (connection timeout); by default, WLSDM tries to get it using WebLogic API. And sometimes WebLogic does not provide a full thread dump.

      That’s why you didn’t get a full thread dump even your managed WebLogic server has a WLSDM agent.

      Thanks.

    • R

      Server uptime notification customize
      General Support & Troubleshooting • server uptime • • Ramanpreet_Singh

      7
      0
      Votes
      7
      Posts
      2755
      Views

      wlsdmsupport

      @hmurali said:

      @wlsdmsupport Thanks for the update.

      Do we also get alerts when the server health goes to warning/overloaded state and Server state goes to ADMIN/UNKNOWN status.

      Kindly advise.

      Thanks
      Hari

      Hi Hari,
      Additionally please check this tutorial to find out and learn more: https://www.youtube.com/watch?v=PeKJusLuarI
      Regards…

    • J

      Dashboard withought Main Menu
      General Support & Troubleshooting • • jorfergo

      4
      0
      Votes
      4
      Posts
      1636
      Views

      wlsdmsupport

      Hi @jorfergo,

      The current WLSDM release doesn’t support this feature.

      Please add your exact requirement on this topic: http://community.wlsdm.com/topic/18/wlsdm-new-features-requests

      We will implement in the next release if our analyze team approve.

      Regards.

    • Can we edit log monitoring parameters as most of generic words are to be monitored in different logs and configuring same keywords again is repeated task?
      General Support & Troubleshooting • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1296
      Views

      wlsdmsupport

      Hi,

      We are not supporting multiple log files (types) for a query/monitoring.

      So currently you should repeat the monitoring queries.

      But, you can assign the query to multiple servers for the “ServerLog”, “stdOut”, “stdErr” and “Diagnostic Log” types.

      Kind Regards.

    • C

      SOLVED WLSDM Error: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.wlsdm.genericmbean.A.J.getPropsForConfig(Lcom/wlsdm/genericmbean/data/Config;Ljava/lang/String;)Ljava/util/Properties;
      General Support & Troubleshooting • • catgovind

      6
      0
      Votes
      6
      Posts
      2113
      Views

      wlsdmsupport

      @catgovind said:

      Thank you so much. It is working perfectly.

      We will add additional NOTE to WLSDM readme in the next release. Thank you for reporting it.

      Regards…

    • Do we have the feature in WLSDM to search same string for multiple WebLogic log files?
      General Support & Troubleshooting • logmonitoring log files weblogic log inspector • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1410
      Views

      wlsdmsupport

      Hi,

      WLSDM doesn’t support the multiple log files for log monitoring.

      The current algorithm based on, “one log file, one search string” rule.

      So, currently, there is no easy way to do this.

      But we are going to report your request for the next WLSDM version.

    • Metric Alert for JVM System Resources is not working
      General Support & Troubleshooting • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1589
      Views

      wlsdmsupport

      Hi,

      ProcessCPULoad metric values are sets between (zero) 0 and (one) 1 as “java.lang.Double” by the JVM.

      So “1” means 100%.

      To get an alert (for testing purpose), you should set the threshold value to less than “1”. eg. “0.01” (1%)
      3.png

    • Can we edit log monitoring configuration as multiple log files (types) for a query/monitoring?
      General Support & Troubleshooting • weblogic wlsdm • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1456
      Views

      wlsdmsupport

      Hi,

      We are not supporting multiple log files (types) for a query/monitoring.

      So currently you should repeat the monitoring queries.

      But, you can assign the query to multiple servers for the “ServerLog”, “stdOut”, “stdErr” and “Diagnostic Log” types.

      Kind Regards…

    • SOLVED WLSDM email alerts going to junk folder in outlook
      General Support & Troubleshooting • emailalerts wlsdm • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1571
      Views

      wlsdmsupport

      Hi,

      “[email protected]” is default sender (from) address for WLSDM and your mail client may not accept it.

      To change sender address:

      • Go to “Configuration > WLSDM System Settings” page
      • Select the “mail.account” tab
      • Edit the “mail.account.smtp.username” property (e.g. [email protected])

      settings.jpg

      Test changes :
      On “Configuration > WLSDM System Settings” page; open “Page Operations” menu and click “Test Email Settings” button

      poperations.jpg

      testmail.jpg

    • Getting "numeric attribute must be exist" error when defining new custom Devops MBean
      General Support & Troubleshooting • attribute weblogic wlsdm numeric • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1522
      Views

      wlsdmsupport

      Hi,

      The right side of equal char which is attributeValue must be only numeric values.Probably your script contains string and you need to trim string chars.

      Also the first “/” should be replaced, too. Here is sample blog for your reference. One of our community user; used below script for doing it.

      http://mathiassalgado.blogspot.com/2017/06/add-metric-options-to-devops-mbean-with-wlsdm-weblogic-console.html

      script→ df -H | grep -vE ‘^Filesystem|tmpfs|media’ | awk ‘{ print $6"="$5}’ | sed ‘s/%//’ | sed ‘2s///ROOT/’ | sed ‘s///_/g’

      I recommend filter the result set; it does not make sense to use every result for “df –h” . i.e. you /etc, /dev, proc, system… Only consider the mount points which relevant with WebLogic JVM processes.

      Regards…

    • How should I search two different string in WLSDM Log Inspector?
      General Support & Troubleshooting • queries weblogic log inspector • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1588
      Views

      wlsdmsupport

      Hi,

      WLDF Query Language is not supporting in diagnostic log monitoring because diagnostic log monitoring is a special solution.

      Firts of all, is strings connecting with “OR” or “AND” ?

      If you are using“OR”, you must define two different search for two different defination.

      If you are using “AND”, you can replace search string with exact defination.

      You can search string as below.

      Diagnostic log row: [ACTIVE].ExecuteThread: ‘2’ for queue: ‘weblogic.kernel.Default (self-tuning)’] [userId: ][APP: Service Bus Kernel] [partition-name: DOMAIN] [tenant-name: GLOBAL] [oracle.soa.tracking.InstanceId: 14216584] [oracle.soa.tracking.SCAEntityId: 10537] [oracle.soa.tracking.FaultId: 2252239] [FlowId: 0000Lu^vEciEoI04jz_Aio1PjgB80001jW] Outbound.B2BI/pipeline/vendor**/Unhandled error caught by system-level error handler: com.bea.wli.sb.pipeline.PipelineException: Service Unavailable**

      Search string: “/Unhandled error caught by system-level error handler: com.bea.wli.sb.pipeline.PipelineException: Service Unavailable”

    • Generic DevOps MBean no response captured error
      General Support & Troubleshooting • weblogic wlsdm console • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1812
      Views

      wlsdmsupport

      Hi,

      Yo need to edit script according to your environment.

      · http://community.wlsdm.com/topic/38/monitor-webservice-response-times-with-curl-alldetails-on-weblogic

      Add soap-request.xml to server and replace à [email protected]/Users/admineer/u01/scripts.imac/curl.ws/soap-request.xml

      Replace /Users/admineer/u01/scripts.imac/curl.ws/response.xml

      Replace (Also add to server) “@/Users/admineer/u01/scripts.imac/curl.ws/curl-format.txt”

      For testing below script the server must access the http://www.webservicex.net/globalweather.asmx URL. I am highly recommending test with an “inhouse” business Webservice. You need to reconfigure this according to your service.

      Regards…

    • R

      SOLVED ProxyService Performance page on OSB not showing the details
      General Support & Troubleshooting • proxyservice pe • • Ramanpreet_Singh

      4
      0
      Votes
      4
      Posts
      1417
      Views

      wlsdmsupport

      @Ramanpreet_Singh

      Yes, everthing was just fine. If you want to remove buffer on WebLogic decrease the buffer size to “0” on “WebLogic console > $Server_Name > Logging > HTTP Logs > Advanced > Buffer Size” section.

      Regards…

    • R

      SOLVED Unable to login using Monitor Access user
      General Support & Troubleshooting • user access • • Ramanpreet_Singh

      6
      0
      Votes
      6
      Posts
      1524
      Views

      wlsdmsupport

      @Ramanpreet_Singh

      Hi Ramanpreet,
      We are happy to solve your issues. Thank you for the affirmative report.
      Always use $IP:$PORT/console/WLSDM direct URL for accessing WebLogic WLSDM console.

    • R

      Import Export the configuration for Datasource
      General Support & Troubleshooting • datasource conf • • Ramanpreet_Singh

      4
      0
      Votes
      4
      Posts
      3262
      Views

      wlsdmsupport

      @Ramanpreet_Singh Hi,

      Export/Import feature is used for WLSDM settings. Nothing related about WebLogic configuration.

      i.e. If you configured SMTP settings on WLSDM; these values will come from export file or DevOps Mbeans and any other WLSDM configuration you have done.

      Kind Regards…

    • R

      How to delete the metric
      General Support & Troubleshooting • delete the metr • • Ramanpreet_Singh

      2
      0
      Votes
      2
      Posts
      1354
      Views

      wlsdmsupport

      Hi @Ramanpreet_Singh,

      Currently, you cannot. But we will add this feature to next release.

    • J

      File Read/Write Events Not captured
      General Support & Troubleshooting • • jeba

      3
      0
      Votes
      3
      Posts
      1395
      Views

      wlsdmsupport

      @jeba said:

      Hi,

      On the Back End Reporting, by default EJB and JDBC events are captured and alerted. This is useful. But there are options like File Read, File Write and Web Service calls on the Back End Reports. We enabled these options for the Managed Server but none of these events are captured or displayed in those reports. But while restarting the Managed Server, if we include this JVM option,
      “-XX:FlightRecorderOptions=defaultrecording=true”
      Then I am able see all those File Read and File Write events are displayed and alerted. After removing the JFR default recording, then no events are captured. Is there any option or config we need? The downside of keeping the defaultrecording ON is that the Managed Server generates the JFR recording and the disk space grows exponentially which we don’t want.

      Thanks,
      Jeba.

      Hi Jeba,

      We analyzed your WebLogic monitoring request again and here our solution offer.

      Please remove “-XX:FlightRecorderOptions=defaultrecording=true”, you do not need this option while using WLSDM. If you still want to see File/Socket events you should increase your WLDF Diagnostic volume on WebLogic.
      Go to “Servers > $ManageServerName > General (tab)” page and set “Diagnostic Volume” high. Then you are able to see file read/write events.

      Note: This option means additional overhead on your managedservers; just activate only one managedserver which file read/write monitoring is important.

      image.png

      Keep your file and socket read/write definitions on WLSDM.

      Restart your managed server (it is needed after JVM parameter removing).

      This is the best setup for monitoring your file/socket events. By this configuration you will not face any disk problem. Because; WLSDM will take care of JFR files.

      Regards…

    • J

      CPU Load Alert Notification
      General Support & Troubleshooting • • jeba

      3
      0
      Votes
      3
      Posts
      1875
      Views

      J

      Thank you so much. I will give it a try and let you know whether this works in our scenario or not. Thanks.

    • R

      Customize the email/alert subject
      General Support & Troubleshooting • email cutomizat • • Ramanpreet_Singh

      4
      0
      Votes
      4
      Posts
      1587
      Views

      wlsdmsupport

      @Ramanpreet_Singh yes you can customize the subject.

    • wlcommunityusers

      SOLVED SMTP Configuration On WLSDM WebLogic Console's wizard ?
      General Support & Troubleshooting • email weblogic wlsdm • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1782
      Views

      wlsdmsupport

      Problem is resolved by adding username and removing password. Then the WLSDM email SMTP configurations has been setup successfully for WebLogic.

    • SOLVED How to Configure LOG Monitoring Frequency ?
      General Support & Troubleshooting • weblogic wlsdm console • • wlcommunityusers

      3
      0
      Votes
      3
      Posts
      1594
      Views

      wlsdmsupport

      Log Monitoring cycle default value is 120 seconds. You can configure it from “Configuration > WLSDM System Settings” page’s “system.monitoring” tab, property as below. It effects back-end, loginspector and response times frequency. No problem until 60 seconds but we suggest 120 seconds for high transaction traffic.

      LOG.png

    • M

      Field Display problem on OSB Service Performance Report Page
      General Support & Troubleshooting • osb performance service display issue • • maas

      2
      0
      Votes
      2
      Posts
      1391
      Views

      wlsdmsupport

      Hi maas,

      Thank you for bug report. We noticed that problem and we will work on it to fix. Problem will be resolved at the next WLSDM release.

    • M

      Negative Value Displaying on SOA Composite Perfomance Dashboard / Report Page
      General Support & Troubleshooting • composite report performance bpel soa • • maas

      2
      0
      Votes
      2
      Posts
      1301
      Views

      wlsdmsupport

      Hi maas,

      Thank you for bug report.

      This bug is reported before and we have fixed the problem.

    • H

      Log Monitoring WLSDM Query Issue
      General Support & Troubleshooting • • han

      2
      0
      Votes
      2
      Posts
      1149
      Views

      wlsdmsupport

      Hi han,

      This bug is fixed. if you are using any release of v2, please upgrade your WLSDM product to v3. And don’t worry you will not lost any data.

    • Add new metric screen can not to be closed
      General Support & Troubleshooting • • mathias_

      2
      0
      Votes
      2
      Posts
      1455
      Views

      wlsdmsupport

      Hi Mathias,

      Thank you for bug report.We noticed that problem and we will work on it to fix. Problem will be resolved at the next WLSDM release.

    • Historical MBean Data: ActiveConnectionsCurrentCount
      General Support & Troubleshooting • console weblogic activecurrentco wlsdm • • wlcommunityusers

      2
      0
      Votes
      2
      Posts
      1473
      Views

      wlsdmsupport

      Hi,

      Dashboard pages stores only last 24 hours data.

      Older data: If the store data is active for the relevant metrics, you can find it on the “Reports> Metric Reports” page.

      Thank you.

      answer.png

    • 1
    • 2
    • 3
    • 4
    • 5
    • 4 / 5