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    • Issue in wlsdm - Smart Dashboards > Servers
      General Support & Troubleshooting • metric values • • wlcommunityusers

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      wlsdmsupport

      Hi,

      We have one more question: is there a chance to be wlsdm jar or war file is in the WebLogic classpath.
      We are asking that because, the below log generally indicates that issue.

      java.sql.SQLException: Failed to start database ‘WLSDM/db’ with class loader PolicyClassLoader ‘weblogic-launcher’ @50d0686 {file:/u01/app/oracle/product/fmw/wlserver/server/lib/weblogic-launcher.jar file:/u01/app/oracle/product/fmw/wlserver/server/lib/pcl2.jar … (642 more)}, see the next exception for details.

      If it is not, the reason is may the database corruption you should try the fresh installation.
      https://wlsdm.com/docs/README#VII.Upgrade&Reinstall&Uninstall

    • N

      SOLVED wlsdm exception when install
      General Support & Troubleshooting • wlsdm weblogic • • neuron

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      wlsdmsupport

      SOLUTION:
      The agent.jar was in the lib folder. The lib folder was on classpath.
      I repaced the agent.jar. This solved the issue.

      Thanks a lot.

    • SOLVED WLSDM Backend JDBC Getting Any Data Populated
      General Support & Troubleshooting • wlsdm backend java jfr • • wlcommunityusers

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      wlsdmsupport

      Hi,

      I am happy that you are able to monitor your backend datasource JDBC monitoring. Yes, you can monitor all your datasources in the same dashboard.

      Other APM tools injects runtime codes to your codes which creates a lot of overhead on your JVM instances. WLSDM uses native method and that’s why we call “native WebLogic monitoring”.

      On the other hand; please follow “Generic DevOps MBean” tutorials and build your own dashboards and automate your WebLogic management.

      https://medium.com/wlsdmforweblogic/how-to-create-server-machine-disk-usage-dashboard-and-trigger-delete-logs-devops-action-a267f439c68

      Kind Regards…

    • SOLVED Getting Error While ApplyJMX MBean Metrics: Datasource and JMS
      General Support & Troubleshooting • • wlcommunityusers

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      wlcommunityusers

      Hi,

      Thanks for your kind support.
      JMS Servers resources added successfully.

    • SOLVED Unable to install wlsdm 3.7.2
      General Support & Troubleshooting • wlsdm weblogic oracle • • wlcommunityusers

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      wlcommunityusers

      Hello,

      When we skip the monitoring of DataSource and JMS server, setup finishes successfull.

      Regards.

    • SOLVED Unable to See Graph in Custom DevOps MBean
      General Support & Troubleshooting • devops weblogic mbean custom wlsdm • • wlcommunityusers

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      wlcommunityusers

      Yup. It work’s. Thanks.

    • SOLVED WL-OPC SQL data change is not permitted for a read-only connection, user or database problem
      General Support & Troubleshooting • weblogic oracle wl-opc • • wlcommunityusers

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      wlcommunityusers

      Thanks

      We checked the space in the database and it was without problems, what we did was to restart the opc application, thank you very much

    • WLSDM email notification all go to Spam/Junk Mail
      General Support & Troubleshooting • wlsdm weblogic tool monitoring • • wlcommunityusers

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      wlsdmsupport

      Hi,

      Email alert’s default sender value is “[email protected]”.

      You can edit sender(from) as below.

      Regards.

      1.Go to “Configuration > WLSDM System Settings” in WLSDM menu.
      menu.jpg

      2.Be sure you are in “mail.account” tab then edit “mail.account.smtp.username” property.
      sender.jpg

      Set property value in modal window then save.
      111111.jpg
    • Question about data for period of time - OSB performance report
      General Support & Troubleshooting • weblogic wlsdm reports service perform osb • • wlcommunityusers

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      wlsdmsupport

      Hi,

      You can select any range by using date field. But the maximum backward range is the WLSDM monitoring start time.

      Kind regards.

    • WLSDM log viewer line count
      General Support & Troubleshooting • wlsdm weblogic logmonitoring • • wlcommunityusers

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      wlsdmsupport

      Hi,

      WLSDM log viewer line limit is 1000 but you can search any string and find searched string where line is located in whole log file via “text filter”.

      There is another way to view log files via WLSDM file explorer. Go to “Operational Tools & Utils -> File Explorer” pick “.log” file then click view button (max 1 mb view size). Also you can download log file to your local environment via file explorer.

      Kind Regards…

      Log viewer text filter:
      1.png

      File Explorer:
      2.png

    • WLSDM and WL-OPC data-archive mechanism
      General Support & Troubleshooting • weblogic data archive filesystem wlsdm wl-opc • • wlcommunityusers

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      wlsdmsupport

      Hi,

      The WLSDM and the WL-OPC have their own data-archive mechanism.

      For the WLSDM, default data archive range is 90 days, and for the WL-OPC, default data archive range is 365 days.

      You can find the settings below.

      Kind regards.

      WLSDM: Configuration > WLSDM System Settings > system.archive
      77.jpg

      WL-OPC: Administration > System Settings > Notification
      88.jpg

    • WLSDM access restriction for non admin users
      General Support & Troubleshooting • weblogic access wlsdm restriction configuration • • wlcommunityusers

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      wlsdmsupport

      Hi,

      Non-adminstrator users not allowed for administrative operations by default as below screenshots.

      Metric configuration for monitor user:
      2..png

      Metric configuration for adminstrator user:

      3..png

      File explorer for monitor user:

      4..png

      You can change access restriction configuration in “WLSDM System Settings > system.authorization” page.

      Default value is OFF in “system.authorization.page.access.fileexplorer.allgroups” feature. It means only administrators can access to “file explorer”. If you turn on this feature, you must set access path for non-adminstrator users then non-adminstrator users only can access the path(s).

      You can restrict log viewer access configuration via “system.authorization.page.access.logviewer”. Default value is on, it means all users can access log viewer, if you turn off this feature, non-adminstrator users will not able to access logviewer.
      56.jpg

    • J

      Can't Install wlsdm.war on Admin Server
      General Support & Troubleshooting • wlsdm console wlsdm admin console • • jadhep

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      wlsdmsupport

      Hi,
      On the other hand, Make sure you have not applied wlsdm_agent JVM arguments to the AdminServer?
      If you send the whole details and logs we would like to help you to alter this problem. We have never seen this error before. It looks like this is something relevant to this environment. Have you tried the installation on another domain environment?
      Regards…

    • J

      File I/O Events Not Captured and Alerted
      General Support & Troubleshooting • • jeba

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      wlsdmsupport

      Hi Jeba,

      If you want to see File/Socket events you should increase your WLDF Diagnostic volume on WebLogic

      Go to “Servers > $ManageServerName > General (tab)” page and set “Diagnostic Volume” high. Then you are able to see file read/write events.

      Note: This option means additional overhead on your managedservers; just activate only one managedserver which file read/write monitoring is important.

      Regards.

      diagnostics.png

    • SOLVED No email notifications from WLSDM
      General Support & Troubleshooting • wlsdm weblogic oracle alert • • wlcommunityusers

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      wlsdmsupport

      No; this property is usefull when OPC is down. You had better enable it. Disabling that property will NOT disable for all domains.

      You can still configure notification settings on WLSDM part; like ON/OFF backend notifications… etc.

      The configuration is still same; all the functionalities on WLSDM are still supported by OPC. If you have a specific case; then please let us know in detail to reproduce it.

      Regards…

    • SOLVED I can't add new JMX mbean metrics to WLSDM dashboards
      General Support & Troubleshooting • jmx mbean metri wlsdm weblogic metricbrowser • • wlcommunityusers

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      wlsdmsupport

      Thanks…

    • SOLVED Scheduled Jobs sending email at every hour
      General Support & Troubleshooting • wlsdm schedulerjob • • wlcommunityusers

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      wlsdmsupport

      Hi,

      This timeout value is a precaution to protect the system.

      That’s why we can’t let the increase the timeout value by users.

      If you need a long-running process; you can trigger your WLST script using a shell command.

      That will cause an immediate return for the main process (Shell Script) but not for the child process (Triggered WLST Script).

      Also, this type of usage means; The script is out of the control to WLSDM.

      Kind regards.

    • How to schedule WLST scripts in the WLSDM tool ?
      General Support & Troubleshooting • wlsdm weblogic script schedule • • wlcommunityusers

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      wlsdmsupport

      Hi,

      You can’t call the stored WLST scripts from the scheduler module.

      And you need a shell script (custom action) to run an external WLST script from the scheduler module.

      Kind regards.

    • B

      WLSDM Configuration automation
      General Support & Troubleshooting • • bibarrav

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      wlsdmsupport

      @bibarrav

      Hi Bibarrav,

      WLSDM doesn’t support the feature you ask.

      But you can complete the installation quickly using the wizard.

      – How many domain installation planning you are exactly?

      Kind Regards…

    • M

      License and reading domain error
      General Support & Troubleshooting • wlsdm error log files • • MAURICIO

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      wlsdmsupport

      @bibarrav

      Hi,

      Probably it is a WebLogic issue. If it is a “Devlopment Mode” WebLogic domain; you should not see the “Change Center” in WebLogic console. But, in your sceen capture “WebLogic Change Center” is available (attached below). We are recommending to setup your WebLogic domain from scratch as Development mode domain.

      Regards…

      image.png

    • SOLVED "Request-URI Too Long" error on the final screen of WLSDM wizard
      General Support & Troubleshooting • weblogic wizard uri oracle wlsdm • • wlcommunityusers

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      wlcommunityusers

      Thanks,

      The point 1 resolved it. OHS was being used here. Using the listen port helped to resolve the issue.

      Regards,

    • SOLVED Authentication failure error in wlsdm.log file
      General Support & Troubleshooting • wlsdm weblogic boot.properties oracle • • wlcommunityusers

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      wlcommunityusers

      Thanks a lot !

      It is working fine now after removing the boot.properties file.

      Regards,

    • How to filter response times and datasource email notifications?
      General Support & Troubleshooting • • wlcommunityusers

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      wlsdmsupport

      Hi,

      We have another product named WL-OPC for systems that have many domains and these requests can be made in there.Otherwise, you can define many rules as you want in WL-OPC.

      Even there is no need for email, when you using WL-OPC console, you can monitor every notification from all domains in one operation center. More information http://www.wlsdm.com/wl-opc/index

      Regards.

    • Response times is not displayed
      General Support & Troubleshooting • wlsdm weblogic oracle responsetimes • • wlcommunityusers

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      wlsdmsupport

      Hi,

      Are you sure you have created HTTP transactions for the relevant managed server? Remember you need to create real traffic to exceed 8kb buffer size for the response times monitoring. So, at least there must be +100 request after managed server restart.

      Are you sure you have selected the right managed server on the “Response Times” page? (Please take below screen capture as a reference)

      2..jpg

      Go to “Configuration > Monitoring & Diagnostics > Response Times (tab)” page and check the status. Is there any server needs to be restarted?
      3..jpg

      Kind Regards…

    • Unable to de-register the domain from wl-opc
      General Support & Troubleshooting • • wlcommunityusers

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      wlsdmsupport

      Please try registering the domain by using the “overwrite” and retry delete domain.

      ow.jpg

    • Metric notifications not showing
      General Support & Troubleshooting • • wlcommunityusers

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      1042
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      wlsdmsupport

      Hi,

      It looks like a WLSDM DB issue.

      This is might be happening because you do not have enough disk space on the machine.

      Please check your disk for enough space.

      After that please restart the (only) AdminServer.

      Kind regards.

    • Getting error while starting WL-OPC on Solaris
      General Support & Troubleshooting • weblogic oracle wl-opc • • wlcommunityusers

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      2
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      wlsdmsupport

      Hi,

      Unfortunately, we are not supporting “bash 3.2” version. At least you have to use “bash 4.x version”. Adding compatible bash version as below.

      Here are our recommendations:

      Our recommended OS is Linux. (centOS, Red Hat… etc.). You had better choose Linux servers. This information is already available in the help at the “prerequisite” section.

      Upgrade your bash version to 4.1 at your current working Solaris server.

      Kind Regards…

    • Unable to load WLSDM license key in WLSDM installation
      General Support & Troubleshooting • weblogic oracle wlsdm licenseproblem cacheissues • • wlcommunityusers

      2
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      1149
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      wlsdmsupport

      Hi,

      This is a cache issue.

      As a workaround: Please restart your WebLogic AdminServer to apply your new license.

    • “User” role unable to generate the report in WL-OPC reports page.
      General Support & Troubleshooting • weblogic oracle wl-opc • • wlcommunityusers

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      2
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      wlsdmsupport

      Hi,

      This is an “Internet Explorer” issue (also, previous issue too).

      Please prefer the Chrome or the Firefox as browser while we fix the problem in next WL-OPC release.

      Kind Regards…

    • wlcommunityusers

      Getting “No Response Captured” when configuring SQL script in Dev-Op Mbeans
      General Support & Troubleshooting • devops weblogic mbeans sql oracle • • wlcommunityusers

      2
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      wlsdmsupport

      Hi,

      This script is endless; you should echo a result for capturing a variable in WLSDM.

      You should use the ping command like i.e. “ping $servername –c 1” then extract output from the ping command.

      We are recommending you to use the script which is available in WLSDM README for pinging database. Please follow the readme link here: http://www.wlsdm.com/docs/README#VI.ConsoleUsage&DevOpsMBean

      Also we are pasting below.

      Step-1 Write Shell Script: Ping database and calculate database response time using WebLogic API (weblogic.jar)

      #Variables _dbStatus=0 #0:DB_DOWN,1:DB_UP #start DB Ping _startTime=$(($(date +%s%N)/1000000)) _pingResult=`java -cp weblogic.jar utils.dbping ORACLE_THIN $YOUR_USER_NAME $YOUR_PASSWORD $YOUR_IP:$YOUR_PORT/$YOUR_SERVICE_NAME` _endTime=$(($(date +%s%N)/1000000)) _dbResponseTime=`expr $_endTime - $_startTime` if [[ "$_pingResult" == *"Success!!!"* ]]; then _dbStatus=1 #echo "Database connection SUCCESS!!!" #DB_UP echo DatabaseStatus=$_dbStatus else _dbStatus=0 #echo "Database connection FAILURE!!!" #DB_DOWN echo DatabaseStatus=$_dbStatus fi echo DatabaseResponseTime=$_dbResponseTime```
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